SHIPPING POLICY
What You Need To Know
We are currently providing shipping services to customers in the United States only. Once your order is placed, there is a 5-7 business day process window. All orders are shipped via Priority Mail through United States Postal Service. Priority Mail can take up to 1-3 business days. Tracking information will be provided via e-mail once order has been shipped.
RETURNS AND REFUNDS
Everything You Need to Know
All sales are final. We do not accept returns or exchanges. We do not issue refunds. If your product is received damaged, melted or leaking, please e-mail us at xoshanicealisha@gmail.com.
PRODUCT PRESERVATION
Storage
Exposure to extreme temperatures can alter the physical state of the product. It should be stored at room temperature. It should be sealed with the lid, away from moisture when not in use. Do not add water to the product, as that can alter the shelf-life and stability.
Warning
The introduction of water to this product will lessen the shelf-life and stability.